Our lead management (CRM) system will set you on the right path to converting your leads into patients. Get started with your own customised CRM today.
Engage:
Not everyone is ready to book an appointment today - the CRM helps keeps them engaged
Organise:
Communicate:
Automate:
Get notified of new leads
Keep track of all your leads
Automate lead prioritisation
Create task lists – for example have a list of who you need to call each morning
Nurture leads automatically
View your entire communication history of each lead
Lead communications – email, SMS, website chat
Send beautiful emails with just a few clicks – bit of a technophobe? Fear not. Our drag and drop editor means anyone can create a great looking email in minutes
Email templates - we will have a library of ready-to-go, branded templates for you to use too
Email autoresponders – set emails to send after an action, such as requesting an online appointment
Scheduled emails – send email on birthdays and keep prospects engaged
Personalise emails – a guaranteed better response rate
Split testing – test different subject lines to improve results
Mobile optimised
Managed deliverability – giving you the best chances of ensuring you’re emails are read
Automate what you wouldn't otherwise have time for
A drag-and-drop automation builder means anyone can do this in minutes
Ready-made automations for you to help convert leads into patients
Make sure the right people get the right information
Automate email communications – if a prospect visits your site, send them an email related to the content they were looking at
Segment your most engaged contacts – send specific messages to prospects who open the most email messages from you
What about compliance?
Our system is GDPR and HIPAA compliant so as long as you have the data management processes in place on your end, you’re covered.
We’ve found that emails have never previously had much response. How will this be any different?
This is not unusual for us to hear. The first thing we would want to do in this situation is understand how you have used email previously. What we typically find is that there will be reasons for a lack of response which are easily rectified. This can range from poor deliverability rates (of which there can be a number of causes), to not following best practice, to not using email as part of a wider digital marketing strategy. We will work with you to ensure you have a seamless online strategy of which email marketing is a core strand.
We would prefer to send more personalised emails with a more basic design; is this possible?
Absolutely. You can choose exactly how you’d like your emails to look and can have as many templates as you like; so perhaps you’d like to keep simple plain text emails for some communications which is what we’d recommend, and keep a slightly jazzier look for say an open day announcement. The best part is you will be able to control all of this yourself with no technical knowledge.